Frequently Asked Questions

What do I need to open an account at NMSBank?
  1. A primary i.d. ( a valid driver’s license or valid state i.d. )
  2. A secondary piece of i.d. ( a valid Visa Card or Master Card, Passport, Alien Identification Card, Military ID, Client ID, Milwaukee County ID, Work ID, or Student ID )
  3. The minimum deposit to open

What is the cut off time to make a deposit and have it appear in my account on the same day?
  • All deposits must be made by 4:00 p.m. on a business day ( Monday – Friday ) in order to appear in the account on the same day.
  • If a deposit is made during regular banking hours ( 9 a.m. to 4 p.m. ) on a business day that day will be considered the day of the deposit. Deposits or payments made on a non-business day ( Saturday, Sunday and any Holiday ) or after regular banking hours will be considered made on the next business day.

How do I order ( or reorder ) checks?
  • By phone, dial 414-466-2344
  • In person, at the teller counter
  • With your Online Banking account

How much can I spend using my debit card on a daily basis?
  • Up to $300.00 can be debited from your checking account per day.
  • The remainder of transactions conducted on the same day must be done using the debit card as a credit card.
  • Up to $2,000.00 per day may be withdrawn from your Checking Account.
  • You may access funds at one of our 24 hour ATM Machines

How much can I spend using my ATM card on a daily basis?
  • Up to $200.00 may be withdrawn per day.
  • You may access funds from your Checking / Savings Account at one of our 24 hour ATM Machines

What is ChexSystems?
  • A check verification system and a credit reporting service for banks to utilize as they research your history with deposit accounts.
  • If you are listed on ChexSystems, you are posed as a risk to a financial institution.

Can I be denied an account if I am listed on ChexSystems?
  • Yes, you can.
  • To avoid being listed on check systems, do not leave your account(s) in the negative and notify the bank if you are in the negative.
  • If you are on the list and you are denied a regular account, you may qualify for our Renewed Checking or Savings Account ( through the AEI Program ).

What is the minimum term and maximum term for Certificates of Deposits ( CDs) ?
  • The minimum term is 90 days.
  • The maximum term is 5 years.

How do I sign up for Direct Deposit?
  1. Set up an account with one of Personal Bankers.
  2. We’ll give you the bank routing number and your new account number.
  3. Submit this information to your employer.

How do I sign up for Online Banking?
  • Simply, go to our homepage www.nmsbank.com
  • Click Sign Up and provide all requested information.

Is Online Banking free?
  • Yes, signing up for Online Banking is free.

Can I check my account balance by phone?
  • Yes. We offer 24 Hour Automated Banking. Call 1-800-799-5630.

Can I receive a notary stamp?
  • As an NMSBank customer, you may receive a free notary stamp.

What should I do if I believe my checks or debit/ATM card has been stolen or is lost?
  • Please contact NMSBank immediately and ask to speak to a Personal Banker at 414- 466-2344.
  • We can either place a hold on the account or close it, depending upon which you prefer.

How do I make a wire transfer?
  • You may request a wire transfer in person at the teller counter or by phone.

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